Privacy Policy

Last Updated: August 2026

Emily Moore Designs, LLC values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit emilymooredesigns.com, purchase our products, create an account, join a membership or rewards program, contact us, or otherwise interact with Emily Moore Designs.

In this policy, “Emily Moore Designs,” “we,” “us,” and “our” refer to Emily Moore Designs, LLC.

Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide

We may collect information you provide directly, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Account login and profile information
• Order and purchase information
• Wholesale-business information
• Membership and subscription information
• Rewards-program activity
• Product reviews, survey responses, or contest entries
• Customer-service messages and attachments
• Information you provide when requesting a return, refund, replacement, or other support

When you make a purchase, payment information is processed by Shopify and applicable payment providers. Emily Moore Designs generally does not receive or store your complete payment-card number.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect information such as:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages viewed
• Products viewed or added to a cart
• Links clicked
• Dates and times of access
• Approximate location derived from an IP address
• Shopping and checkout activity
• Cookie and similar-technology identifiers
• Email opens and link clicks
• Interactions with advertisements

We may collect this information through cookies, pixels, tags, software-development tools, and similar technologies.

Information From Other Sources

We may receive information from:

• Shopify
• Payment processors
• Shipping and fulfillment providers
• Email and marketing platforms
• Advertising platforms
• Rewards, membership, subscription, review, and ecommerce applications
• Wholesale partners
• Social-media platforms
• Fraud-prevention and security providers
• Other service providers that support our business

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Collect and process payments
• Provide shipping, tracking, and delivery information
• Create and manage customer accounts
• Administer wholesale accounts
• Operate rewards, membership, and subscription programs
• Provide digital products and downloads
• Respond to customer-service requests
• Process returns, refunds, credits, and replacements
• Verify addresses and prevent fulfillment errors
• Detect fraud, misuse, and security threats
• Maintain business, tax, and accounting records
• Improve our products, website, marketing, and customer experience
• Personalize website content and product recommendations
• Send transactional messages
• Send marketing communications when permitted
• Measure advertising and marketing performance
• Display or help deliver advertisements
• Enforce our policies and agreements
• Comply with applicable laws and legal obligations
• Protect Emily Moore Designs, our customers, and others

How We Disclose Personal Information

We may disclose personal information to service providers and business partners that perform services on our behalf, including:

• Shopify and ecommerce-platform providers
• Payment processors
• Shipping carriers and fulfillment providers
• Email and communications providers
• Customer-service providers
• Marketing and advertising platforms
• Analytics providers
• Rewards, membership, subscription, and review platforms
• Cloud-hosting and data-storage providers
• Fraud-prevention and security providers
• Accountants, attorneys, insurers, and professional advisers
• Wholesale, licensing, or business partners when necessary to provide a requested service

These providers may process personal information only as needed to perform services, comply with law, protect their systems, or fulfill other purposes described in their own applicable privacy terms.

We may also disclose information:

• At your direction or with your consent
• To complete a transaction or requested service
• In connection with a merger, financing, acquisition, restructuring, sale, or transfer of business assets
• To comply with law, regulation, subpoena, court order, or other valid legal process
• To investigate fraud, security incidents, policy abuse, or unlawful activity
• To protect the rights, property, safety, and security of Emily Moore Designs, our customers, or others

We do not sell customer lists or personal information for money.

However, some disclosures involving advertising cookies, pixels, analytics tools, or cross-site advertising may be considered a “sale,” “sharing,” or “targeted advertising” under certain privacy laws, even when no money is exchanged.

Targeted Advertising and Data-Sharing Choices

We may work with advertising and analytics providers to understand website activity, measure advertising performance, build advertising audiences, and display advertisements that may be more relevant to users.

Depending on your location, you may have the right to opt out of uses or disclosures of personal information for:

• Targeted advertising
• Cross-context behavioral advertising
• The sale of personal information
• The sharing of personal information

You may exercise available choices through the Your Privacy Choices or Do Not Sell or Share My Personal Information link on our website, when available.

You may also contact us at support@emilymooredesigns.com.

Where legally required and technically supported, we recognize browser-based opt-out signals such as the Global Privacy Control.

Cookies and Similar Technologies

We and our providers use cookies and similar technologies to:

• Keep the website operating
• Remember account or cart information
• Provide checkout and payment functions
• Prevent fraud and secure the website
• Understand website traffic and performance
• Remember user preferences
• Measure email and advertising engagement
• Personalize content
• Support marketing and advertising

Some cookies are necessary for the website to function. Others may be used for analytics, personalization, or advertising.

You may manage available cookie choices through our website’s cookie-preference tool, when displayed. You may also change your browser settings to block or remove cookies. Blocking some cookies may affect website, account, cart, or checkout functionality.

Third-party tools that operate outside Shopify’s customer privacy framework may have separate privacy choices and settings.

Email and Marketing Communications

We may send transactional email relating to:

• Orders
• Payments
• Shipping
• Account activity
• Memberships
• Subscriptions
• Digital downloads
• Returns or customer service

Transactional communications may still be sent when necessary to provide a requested product or service.

We may also send marketing communications when permitted. You may unsubscribe from promotional email by selecting the Unsubscribe link contained in the message.

Unsubscribing from marketing email will not prevent necessary transactional or customer-service messages.

Our email providers may collect information about whether a message was delivered, opened, or clicked to help us measure and improve communications.

SMS Communications

If Emily Moore Designs offers SMS or text-message marketing and you choose to enroll, we may use your phone number to send messages in accordance with the consent provided at signup.

Consent to receive marketing text messages is not a condition of purchase. Message and data rates may apply. You may opt out as described in the applicable message or signup terms.

This section applies only if you have enrolled in an Emily Moore Designs text-message program.

Rewards, Memberships, and Customer Accounts

When you create an account or participate in a rewards, membership, or subscription program, we may use personal information to:

• Maintain your account
• Track purchases or earned benefits
• Issue rewards
• Manage recurring billing
• Provide exclusive content
• Verify eligibility
• Prevent duplicate accounts or misuse
• Provide customer support

These programs may be operated through third-party applications that process information on our behalf.

Wholesale Customers

For wholesale customers and applicants, we may collect additional information, including:

• Business name
• Business address
• Website or selling channel
• Tax-exemption information
• Buyer-group affiliation
• Contact details
• Order and invoice history
• Payment terms
• Business correspondence

We use this information to review applications, administer wholesale accounts, process orders, provide pricing, manage invoicing, and maintain business records.

Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to:

• Complete transactions
• Maintain customer accounts
• Provide support
• Fulfill tax, accounting, and recordkeeping obligations
• Resolve disputes
• Prevent fraud or policy abuse
• Enforce agreements
• Comply with legal obligations

Retention periods vary depending on the type of information, the purpose for which it was collected, applicable law, and legitimate business requirements.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

• Request access to personal information
• Request information about categories of information collected or disclosed
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a copy of certain information
• Opt out of targeted advertising
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Withdraw consent where processing is based on consent
• Appeal a decision regarding a privacy request
• Receive equal service and pricing without unlawful discrimination for exercising a privacy right

These rights may be subject to legal exceptions. For example, we may retain information needed to complete transactions, maintain financial records, prevent fraud, fulfill warranties, defend legal claims, or comply with law.

To submit a request, email:

support@emilymooredesigns.com

Please include enough information for us to identify your account and understand the request. We may need to verify your identity before completing the request.

An authorized agent may submit a request where permitted by law. We may require proof of the agent’s authority and verification of the customer’s identity.

We will respond within the timeframe required by applicable law.

Data Deletion Requests

A deletion request does not necessarily require deletion of every record.

We may retain information when reasonably necessary to:

• Complete a transaction
• Provide a requested product or service
• Maintain tax, accounting, or legal records
• Detect or prevent fraud
• Investigate security incidents
• Enforce our policies
• Resolve disputes
• Exercise or defend legal claims
• Comply with applicable law
• Maintain deidentified or aggregated information

We will communicate the outcome of a verified request and any applicable limitations.

Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information.

These measures may include encrypted connections, access restrictions, account-security measures, and security practices used by Shopify and our other service providers.

No method of electronic transmission, payment processing, or data storage is completely secure. We therefore cannot guarantee absolute security.

Customers are responsible for protecting account passwords and notifying us if they believe their account has been accessed without authorization.

Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us without appropriate parental or guardian authorization, contact us at support@emilymooredesigns.com so we can review and address the matter.

External Links

Our website may contain links to websites or services operated by other organizations.

Emily Moore Designs is not responsible for the privacy practices, security, or content of external websites. Review the applicable privacy policy before providing personal information to another website or service.

International Visitors

Emily Moore Designs is based in the United States.

If you access our website from outside the United States, your information may be processed or stored in the United States and other countries where Shopify and our service providers operate.

Data-protection laws in those locations may differ from the laws in your country.

Where required, we and our providers use legally recognized measures for international data transfers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business
• Technology
• Service providers
• Data practices
• Legal requirements

The updated date at the top of this policy shows when it was most recently revised.

When required, we may provide additional notice of material changes through the website, email, or another appropriate method.

Contact Us

Questions or privacy requests may be directed to:

Emily Moore Designs, LLC
1821 Austin St., STE N
Midland, MI 48642
United States

Email: support@emilymooredesigns.com
Website: emilymooredesigns.com